Microsoft Global Security was curious to understand how artificial intelligence and multimodal interaction might improve its Redmond Campus operations.

My team created this vision piece to help express the possibilities inherent in leveraging computer vision, facial and voice recognition, digital twins of physical placers, and predictive analytics in their daily activities. We imagined an ethically responsible, fully-instrumented campus and Virtual Operations Center that provided contextual, just-in-time information to the right person at the right time.

The selected security scenario included a VIP campus visit, taking place while a 5K run was underway. All recommended touchpoints were explored, as were critical personas and key service design recommendations.